Frequently Asked Questions

Do I need to make a new account?
No, you will not need to make a new account if you have entered before. If you already have a One Club or TDC Awards account, sign in with your email and password to create your entries.
If you are new to The One Club, you can easily create an account which will allow you to enter.

Do I have to be a member to enter?
No. You do not have to be a member to enter. However, we always recommend the benefits of membership, including pricing discounts. For more regarding discounts, click here. For more details on membership, click here.

How do students enter?
Students can only submit their work into the Young Ones Student Awards. Click here for more details.

How do I enter?
If you already have a One Club or TDC Awards account, sign in with your email and password to create your entries.
If you are new to The One Club, you can easily create an account which will allow you to enter.

Are physical entries accepted?
Unfortunately, physical items are not accepted this year. All entries must be submitted digitally.

What are the categories?
Click here to view the categories.

Can I edit or add credits after I have completed checkout and closed my entries?
Yes. Credits are not used for judging, and they can still be edited on closed entries.
NOTE: A Primary credit is required for all entries. Judging is anonymous, so the jury will not see this.

Can I edit my Entry Title or Client/Brand after I have completed checkout and closed my entries?
No. You will not be able to edit your Entry Title or Client/Brand on the entry details section for closed entries. If you need to make a change, please email tdc@oneclub.org. Be sure to include the Entry ID number in your email.

Can I submit my judging media after I have completed checkout and closed my entries?
No. The entry system will not allow you to close your entries until you have added the required media.
NOTE: Judging media cannot be edited on closed entries.

Can I delete my entries after I have completed checkout and closed them?
No, you will not be able to delete your entries once you have completed checkout and closed them.
NOTE: All entry fees are non-refundable and non-transferable.

What media is accepted?
Click here to view the categories and their submission media requirements.

How much does it cost to enter?
There is a fee for each entry that you submit. These fees vary by category, location, and membership status.
NOTE: All fees listed are in U.S. Dollars (USD).

Is there a registration fee?
There is no registration fee to enter.

Is my entry eligible to be entered?
Click here to see if your entry meets the rules and guidelines.

How can I pay for my entries?
We accept payments by all major credit cards, check or via wire transfer. Credit card payments are subject to a 3% processing fee. Wire transfer payments are subject to a $35 USD processing fee.
NOTE: All payments must reach The One Club within 15 days of the invoice date.
For any payment questions, please contact accounting@oneclub.org.

Who should the check be made out to?
Please make sure all checks are made payable to: The One Club for Creativity, Inc.
NOTE: ALL CHECKS MUST BE IN U.S. DOLLARS DRAWN ON A U.S. BANK.

How do I add my Tax ID or VAT number to my invoice?
Your Tax ID or VAT number can be added under the Account Holder section of your account details. Once added to your account, this number will then automatically appear on your invoice(s) after Checkout.
NOTE: The billing details can be edited for any invoice on the Invoices section of your account.

How do I add a PO number to my invoice?
Once you have the PO number for your invoice, go to the Invoices section of your account and click the pencil icon to the right of the invoice documents. The PO number can be added to the Memo field on the invoice.

Do you accept payment in foreign currency?
No. All payments must be made in U.S. Dollars (USD).

How will I know if my credit card payment went through?
After entering your card details and clicking the "pay now" button, you will be taken to a "thank you" screen where you can download a copy of your invoice.

Can I receive a refund for my entry fees?
No. All entry fees are non-refundable and non-transferable. By submitting entries into the competition, entrants are committing to pay for all entry fees in full.